In addition to quality products, we at Qianshan likewise give exhaustive client administrations, including item plan, customization, establishment, administrator preparing and OEM administrations. Moreover, we offer a one-year quality guarantee on our channel construction hardware.
After-Sale Service Commitment:
After-Sale Service Guideline: " Worry what users worry, think what users think "
Inside/past guarantee period, when the gear escapes request or is harmed, the organization will furnish specialized counseling administrations without or with a charge. For client warning, the organization will supply a reaction on the telephone inside 4 hours and composed answers inside 8 hours. In the event that the client requires, inside 24 hours (inside the separation of 800 KM) or inside 48 hours (over 800 KM), the organization will dispatch experienced designing specialized staff to the client site to break down and manage support. They won't leave until the flaw is cleaned and the client is fulfilled.
After-deal administration methods: get client input calls-client support focus specialized focus or quality focus examine cause for shortcomings and propose upkeep arrangements client care focus orchestrating engineers-getting ready for support device set out-client site-investigating - client care focus sorting out and filing
We supply all the important extra parts and wearing parts for all hardware and on schedule.